Tag Archives: tech support scam

Tech Support Fraudsters to Pay

A federal court ordered that the assets of the operators of an alleged tech support scam be used to reimburse consumers who lost money to the defendants’ scheme.

US District Court ED PAThe U.S. District Court for the Eastern District of Pennsylvania agreed with the FTC, the State of Connecticut, and the Commonwealth of Pennsylvania that the money held by a court-ordered receiver was acquired by the defendants “through fraud and other improper means” and should be used for the benefit of consumer victims.

ftc

The FTC alleged that the defendants used Internet ads and popups that claimed to be from major tech companies like Microsoft and Apple to trick consumers into calling the defendants and buying tech support services.

In May, the Federal Trade Commission (FTC), Connecticut and Pennsylvania announced settlements with Bruce Bartolotta, Click4Support, LLC, Spanning Source LLC, George Saab, Chetan Patel and Niraj Patel as well as Innovazion Inc., Innovazion Research Private Limited, Abhishek Gagneja, and Rishi Gagneja. Under the settlements, the defendants are banned from marketing technical support services and agreed to pay a total of more than $554,000 and to forfeit $1.3 million held by the receiver. The settlements were announced as part of the Operation Tech Trap initiative, an international crackdown of tech support scams announced by the FTC in May.

Consumers who believe they were victims of the tech support services operated by the defendants can file a consumer complaint with the FTC by visiting www.ftccomplaintassistant.gov or by calling (877) 382-4357.

If you or your business have legal questions or concerns regarding computer law, privacy, or cybersecurity law matters, contact attorney Jeffrey A. Franklin at Prince Law Offices.

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Filed under Business Law, Communications Law, Computer Law, Consumer Advocacy