Tag Archives: Federal Trade Commission

FTC Cybersecurity Roundtables with Small Businesses

The Federal Trade Commission (FTC) is hosting small business owners in a series of public roundtables across the United States to discuss the most pressing challenges small businesses face in protecting the security of their computers and networks.

Engage, connect, protect - small business & data security roundtablesThe Engage, Connect, and Protect Initiative: Small Business and Data Security Roundtables are part of an ongoing initiative by Acting FTC Chairman Maureen K. Ohlhausen aimed at helping small businesses, which included the launch of a new website in May focused on helping small business owners avoid scams and protect their computers and networks from cyberattacks. There are more than 28 million small businesses nationwide, employing nearly 57 million people, according to the Small Business Administration (SBA).

“The FTC has been a leader in guiding businesses of all sizes on how to protect the data in their care,” Acting Chairman Ohlhausen said. “Companies with only a few employees face unique challenges when it comes to cybersecurity. We’ll use what we learn in the roundtables to tailor our practical resource materials for small businesses.”

The first roundtable event will take place July 25 in Portland, Oregon, in partnership with the National Cyber Security Alliance (NCSA), the SBA, and other organizations. This event will be followed by a roundtable discussion in Cleveland, Ohio, on September 6, hosted by the FTC and the Council of Smaller Enterprises and in collaboration with the SBA. Another roundtable event will take place later in September in Des Moines, Iowa, sponsored by the NCSA.

The roundtables will bring together FTC staff along with the SBA and other federal partners, industry associations, and the small business community. The comments and feedback generated by the roundtables will be used to help the FTC and its partners provide additional education and guidance for small business owners on cybersecurity issues.

If you or your business have questions or concerns regarding fraud, computer law, privacy, or cybersecurity law matters, contact attorney Jeffrey A. Franklin at Prince Law Offices.

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Is the USPTO really contacting your company? Maybe not.

ftc_logo_430If your business has taken steps to protect your intellectual property with patents or trademarks, you’ve probably had correspondence or communications with the U.S. Patent and Trademark Office (USPTO). But some businesses report receiving letters or emails that look to be from the USPTO, but really aren’t.

Prince Law Offices, P.C., the Federal Trade Commission (FTC) and the USPTO want you to know there are companies that contact patent and trademark holders asking for fees for “services” like renewing your trademark registration, signing you up for trademark monitoring services, recording your trademarks with government agencies, or listing them on a private “registry.” The names, emblems, and wording may seem official and the correspondence may even include USPTO application serial numbers, filing dates, or other publicly-available information. But the solicitations aren’t from the USPTO and some may offer services that are overpriced, unnecessary, or downright deceptive. Patent or trademark holders have paid companies hundreds or even thousands of dollars, mistakenly thinking they were paying fees to the USPTO – or paying fees the USPTO requires – to maintain and protect their patents and trademarks.

Our advice and that of the FTC to businesses: Read any notice about your patents or trademarks very carefully. Official mail from the USPTO will come from the “United States Patent and Trademark Office” in Alexandria, VA. If it comes via e-mail, the domain will be “@uspto.gov.”

The USPTO has more information about commercial solicitations that resemble official USPTO communications including a local example Patent & Trademark Bureau (Philadelphia, PA).

If you receive questionable patent- or trademark-related correspondence, report it to the FTC and email the USPTO at TMFeedback@USPTO.gov.

Prince Law Offices, P.C. clients that have completed trademark registrations with us often contact us when they receive such suspicious documents.  Desire more specific assistance regarding your business formation, agreements, intellectual property, trademarks, copyright, zoning, real estate law, cyber security, insurance, etc., contact attorney Jeffrey A. Franklin at Prince Law Offices, P.C.

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Someone Stole your Phone?

Identity theft can happen to anyone. Last week the Federal Trade Commission (FTC) published an article based on a true story from one if its fraud investigators who had her phone stolen.

She provided tips you can take to protect your digital identity:

Smart Phone:

  • Lock your phone. Use at least a 6-digit passcode on your device, or use the pattern lock or fingerprint scanner. Set the device to lock when not in use. This is especially important if you use a mobile wallet or money transfer apps.
  • Update it and back it up. Back up your device regularly and make sure automatic updates are turned on. Backing up your phone regularly and automatically makes sure that you’ll still have your stuff – if it disappears.
  • Get help finding your phone. Install and turn on Find My iPhone (iOS) or Find My Device (Android). These apps could help you locate your device if you lose it. If your phone is stolen, these apps also let you remotely issue a command to erase your device .
  • Alert your wireless provider if your phone is missing. Make the call as soon as you know your device is missing after you have used the Find My Phone/Device feature. They can permanently or temporarily disable the SIM card to stop someone from using the device on the cell network.

Accounts:

  • Turn on two-factor authentication. That means you’ll give your password and a second way to prove that you’re you. This extra layer of security makes it much harder for thieves to get into your accounts and lock you out. Many providers give several options to authenticate your identity, so be sure you have a backup method (like one-time use codes or a backup email address) in case you don’t have access to your device to receive texts or phone calls.
  • Know which devices have access to your accounts. Many social media sites and email providers, and some phone operating systems, let you view the logins for your devices from the settings menu. You can remove devices from the account, and log out of the site remotely using a computer or another device. That’s handy if ever you lose your phone, tablet, or laptop.
  • Check your log-in and account notifications. Many email and social media accounts can notify you if a new device connects to your account, or if someone tried to change your passwords.
  • When in doubt, change your passwords. If you’ve lost your device, change your passwords. Many of us set our devices to remember passwords – which could mean that someone who gets your phone could get access to your accounts and personal information. So: if you lose your phone, change your email, social media, online banking, shopping, and other passwords right away.

For more tips on what to do to protect yourself from identity thieves, check out ftc.gov/idtheft.

Need further help?  If you or your business have questions or concerns regarding fraud, computer law, privacy, or cybersecurity law matters, contact attorney Jeffrey A. Franklin at Prince Law Offices.

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Is Computer Tech Support Really Calling to Help You?

Does the thought of losing everything on your computer leave you queasy? That’s the anxiety fraudsters attempt to exploit with tech support scams – and it’s conduct the Federal Trade Commission (FTC) and law enforcement partners are challenging through 16 civil and criminal (yes, criminal) actions announced as part of Operation Tech Trap.

Tech support scammers’ modus operandi is to run ads that resemble pop-up security alerts from Microsoft, Apple, or other companies. Consumers are warned that their computers are infected with viruses or are under hack attack. Some pop-ups even feature a countdown clock, supposedly showing the time remaining before the hard drive will be fried – unless the consumer calls a toll-free number supposedly affiliated with one of those big-name companies.

Once operators have consumers on the phone, the real theatrics begin. Operators claim to need remote access to consumers’ computers so they can run “diagnostic tests.” Those tests purport to reveal grave problems that can only be solved by one of their “certified technicians” – for a hefty fee, of course. Companies use high-pressure tactics to strong-arm consumers into paying hundreds of dollars for unnecessary repairs, anti-virus protection or software, and other products and services. (Here’s an example of a pitch in action from the FTC.)

 

In settling a case against Click4Support LLC and others, the FTC and AGs from Connecticut and Pennsylvania announced that the defendants are banned from marketing technical support services, will pay a total of more than $554,000, and will forfeit an additional $1.3 million held by the court-appointed receiver. A federal judge in Philadelphia also entered a $27 million default judgment against a related party.

But that’s not all. There have been several other similar cases brought by the FTC.

How does this boil down for you or your business?

  • Consumers get caught in tech support scammers’ web, but so do small businesses and people who work from home. The FTC has updated its advice on what you can do to protect yourself. Also, the FTC will be hosting a roundtable this summer for law enforcement agencies leading the charge against this kind of fraud and for businesses affected by tech support scams, including companies whose names have been misused by con artists. Looking for tips on spotting other B2B scams? The FTC’s new Protecting Small Businesses site is designed with you in mind.
  • People who participate in tech support scams aren’t just risking their assets and future livelihoods. They could face criminal prosecution.

If you or your business have questions or concerns regarding fraud, computer law, privacy, or cybersecurity law matters, including assistance with policies, prevention or recovery from a ransomware attack and cybersecurity insurance or insurance claims, contact attorney Jeffrey A. Franklin at Prince Law Offices.

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Protecting Personal Information: A Guide for Business

ftcThe Federal Trade Commission (FTC) has published an updated version of its Protecting Personal Information: A Guide for Business.

A sound data security plan is built on 5 key principles:

  1. TAKE STOCK. Know what personal information you have in your files and on your computers.
  2. SCALE DOWN. Keep only what you need for your business.
  3. LOCK IT. Protect the information that you keep.
  4. PITCH IT. Properly dispose of what you no longer need.
  5. PLAN AHEAD. Create a plan to respond to security incidents.

Most companies keep sensitive personal information in their files—names, Social Security numbers, credit card, or other account data—that identifies customers or employees.

This information often is necessary to fill orders, meet payroll, or perform other necessary business functions. However, if sensitive data falls into the wrong hands, it can lead to fraud, identity theft, or similar harms. Given the cost of a security breach—losing your customers’ trust and perhaps even defending yourself against a lawsuit—safeguarding personal information is just plain good business.

Some businesses may have the expertise in-house to implement an appropriate plan. Others may find it helpful to hire a contractor. Regardless of the size—or nature—of your business, the principles in this brochure will go a long way toward helping you keep data secure.

If you or your business have questions or concerns regarding fraud, computer law, privacy, or cybersecurity law matters, including assistance with policies, prevention or recovery from a ransomware attack and cybersecurity insurance or insurance claims, contact attorney Jeffrey A. Franklin at Prince Law Offices.

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FTC Offers Advice on How to Avoid and Respond to Ransomware Attacks

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Following its recent workshop on Ransomware – malicious software that denies access to computer files until the victim pays a ransom – the Federal Trade Commission (FTC) is offering tips on how consumers and businesses can protect devices and respond to ransomware.

The FTC offers How to defend against ransomware to help consumers. Businesses can find guidance in Ransomware – A closer look and the accompanying video, Defend against Ransomware.

If you or your business have questions or concerns regarding fraud, computer law, privacy, or cybersecurity law matters, including assistance with prevention or recovery from a ransomware attack and cybersecurity insurance or insurance claims, contact attorney Jeffrey A. Franklin at Prince Law Offices.

 

 

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National Consumer Protection Week

Prince Law Offices, P.C. and the Federal Trade Commission (FTC) — working with more ftc_logo_430than 100 federal, state and local agencies, consumer groups, and national organizations — will spotlight efforts to protect consumers from fraud, identity theft and other consumer issues during National Consumer Protection Week (NCPW), March 6-12, 2016.

For 18 years, NCPW has been a time to encourage consumers to learn about their rights, and how to make informed buying decisions and report scams, identity theft and unfair business practices. NCPW.gov offers information on a wide range of topics, including credit and debt, online safety, imposter and other scams, identity theft and more.

The site features a blog to update visitors on the latest consumer protection news, including legal actions, new resources and partner-sponsored NCPW events. People also can get free resources and promotional tools for their own consumer education activities, as well as information on filing consumer complaints.

“The FTC and our NCPW partners are on the front lines of consumer protection every day,” said Jessica Rich, Director of the FTC’s Bureau of Consumer Protection. “We hope people will take advantage of this week to find resources that will help them fight scams and fraud in their communities all year long.”

During NCPW, partners and hundreds of community groups across the country host events to promote general consumer education or highlight a specific issue, such as a shred-a-thon to reduce the risk of identity theft.

Contact Prince Law Offices, P.C. to lean more about your rights and how to address scams, identity theft and unfair business practices.

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